City opens new and improved Fish Hoek Customer Interaction Centre

13 August 2024

The City officially opened its brand new Fish Hoek Customer Interaction Centre situated on Fish Hoek Main Road. Today, 13 August 2024, the Mayoral Committee Member for Finance, Councillor Siseko Mbandezi, officially opened the office doors for members of the public.

The new customer centre is now open to members of the public and is situated in the old Standard Bank building, 77 Main Road in Fish Hoek.

'We are excited to be opening the doors of our bigger and better Fish Hoek Customer Interaction Centre. Our teams are ready to assist residents with their accounts, payment arrangements and motor vehicle registration and licensing enquiries. We are continuing to improve on our service offering to residents and we are pleased to announce that the Fish Hoek office supports our convenient and easy to use, online appointment booking system. Residents may make an appointment via the City's website and get ahead of the queues.

Residents may access the online booking system at https://bookings.capetown.gov.za to book an appointment. See this short YouTube video on how to schedule an appointment: https://bit.ly/3WH8j5o

Fish Hoek Customer Interaction Centre

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Contacts

To register for eServices visit: https://eservices.capetown.gov.za/irj/portal

For motor vehicle registration and licensing assistance: Vehicle.Licence@capetown.gov.za

For municipal and City rental payments:

Online: www.Easypay.co.za or www.powertime.co.za

Motorists are advised that fines and warrants can now be viewed and paid online at https://www.paythat.co.za/ – this includes fines pre-dating 1 July 2022.

EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference

Retailers: Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and selected Spar shops

ATM: Contact your bank to add the City as an ATM beneficiary

For more information on QR code payments, please see the user's guide: https://bit.ly/3MhZXgT

Caption: (from left to right) Mayoral Committee Member for Finance, Councillor Siseko Mbandezi with the Director of Revenue, Eloise De Villiers, Ward Councillor Izabel Sherry and City Speaker, Alderman Felicity Purchase

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Published by:
City of Cape Town, Media Office